Undergraduate

Clinical Services

We deliver oral healthcare excellence, one SMILE at a time.


Welcome to NUS Dentistry (S.M.I.L.E.) Clinic

S.M.I.L.E

Supporting, Mentoring & Inspiring Lifelong Education

in our students to become the dental surgeons of tomorrow

Your oral health is our priority. As part of the Faculty of Dentistry at the National University of Singapore, we provide quality dental care for people aged 4 and above in a supportive and professional environment. Our clinic offers a range of treatments within our undergraduate curriculum, including scaling and polishing, gum treatment, fillings, dentures, crowns, root canal treatment, extractions, and screening for braces

As a leading dental school, we ensure the best possible outcomes for our patients. Your care is provided by senior dental students under the close supervision of experienced dental surgeons and specialists as their teachers. Continue reading to find out more about the journey of our patients. 

Treatment Options:

Your oral health is our priority. As part of the Faculty of Dentistry at the National University of Singapore, we provide quality dental care for people aged 4 and above in a supportive and professional environment. Our clinic offers a range of treatments within our undergraduate curriculum, including scaling and polishing, gum treatment, fillings, dentures, crowns, root canal treatment, extractions, and screening for braces. 

As a leading dental school, we ensure the best possible outcomes for our patients. Your care is provided by senior dental students under the close supervision of experienced dental surgeons and specialists as their teachers. Continue reading to find out more about the journey of our patients, which can be found below. 

Click the following to learn more:

Treatment & Eligibility

Who can be a Patient?

S.M.I.L.E. Clinic provides dental care to anyone aged 4 years and above. All nationalities are welcomed.

Types of Treatment

The types of treatment offered at our S.M.I.L.E. Clinic are:

  • Scaling and Polishing
  • Gum treatment
  • Fillings
  • Dentures
  • Crowns
  • Root Canal Treatment
  • Extractions
  • Screening for braces
Special Note on Annual Dental Treatment

From mid-April to mid-May, we conduct annual dental treatment for one-off general dental care (scaling, polishing and gum treatment only). These treatments are performed by graduating dental students under the general practice management course. If you are interested in receiving these specific treatments, please submit your interest via our Patient Recruitment and Enquiry Form by end of February.

Patient’s Journey

If you are interested to be a patient at S.M.I.L.E. Clinic, submit your interest via our form.

2. Waiting time: 

After submitting the form, you will be placed on our waiting list for a dental screening appointment. The waiting time for an appointment typically ranges from 1 to 12 months.


An assigned undergraduate student will contact you directly to arrange appointments based on their clinical schedule.

3. Dental Screening, Treatment Planning and Discharge:

a. For your dental screening appointment, you are required to bring the following:

  • NRIC, permanent resident or non-resident identity card
  • Referral letter from dental polyclinic (preferred) 
  • Relevant medical records (if any)

b. Dental Screening:

During the dental screening appointment, the assigned undergraduate student will seek your/parent’s consent and review your medical history with a dental examination. This assessment determines the type of treatment you might require and your suitability to be under the Undergraduate Dental Treatment Programme.

c. Treatment Planning:

Between the first and third visit, the student will:

  • present a diagnosis and discuss treatment options with you
  • propose a treatment plan
  • inform you on the treatment costs involved

You may accept or decline the recommended treatment plan at this time. All assigned undergraduate student’s procedures are supervised by licensed dental surgeons.

d. Discharge:

Upon completion of the treatment plan, you will be discharged by the assigned undergraduate student from the Undergraduate Dental Treatment Program. If you have any other dental needs, please register again to be on the waiting list and we will assign another undergraduate student to you.

4. Treatment Schedule:

Once treatment begins, the complete course of care usually spans 6 to 24 months, with a minimum of two visits per month. Each appointment typically lasts between 2 to 4 hours.



The duration for each visit is largely due to the close supervision of the students in carrying out the dental procedures. The required number of visits and the course of care may vary across time depending on a variety of reasons including your treatment plan preferences, response/recovery to the treatment and the assigned undergraduate student’s clinical schedule.

Treatment Options:

Patient’s Journey

Upon submitting the Patient Recruitment and Enquiry Form, our senior dental students will contact you directly to arrange appointments and the typical waiting time ranges from 1 to 12 months.

Step 1

Dental Screening

Step 2

Treatment Planning

Step 3

Discharge

Dental Screening

An assigned student with a teacher will obtain your consent (if below 18 years old, your parent’s consent) to take your medical history, perform dental examination and assess your suitability for the Undergraduate Dental Treatment Programme.

Things to bring:

  • NRIC, Permanent Resident or Non-Resident Identity Card
  • Referral letter from dental polyclinic (preferred)
  • Relevant medical records (if any)

Treatment Planning

Between the first and third visit, the student will:

  • present a diagnosis and discuss treatment options with you
  • propose a treatment plan
  • inform you on the estimated treatment cost involved

You may accept or decline the recommended treatment plan at this time. All assigned student’s procedures are supervised by licensed dental surgeons, with treatment duration ranging 6 to 24 months.

Please note if the recommended treatment is beyond the undergraduate students’ learning scope, you may be referred to postgraduate (PG) students at NUCOHS with prevailing PG treatment fees.

Discharge

Upon completion of the treatment planned, you will be discharged from the Undergraduate Dental Treatment Program. If you have any other dental needs, please register again to be on the waiting list and we will assign another student to you.

Payment

We operate on a cashless payment system and our treatment fees are at subsidised rates (for teaching). Additional government subsidies through Community Health Assist Scheme (CHAS), Pioneer Generation, and Merdeka Generation are not applicable. Please enquire during the treatment planning phase before proceeding.

If you have further queries or you would like to journey with our students and teachers, please fill in our form.

Patient’s Journey

Students will contact you directly to arrange appointments and the typical waiting time ranges from 1 to 12 months.

Upon submitting the Patient Recruitment and Enquiry Form, students will contact you directly to arrange appointments and the typical waiting time ranges from 1 to 12 months.

1. Waiting Time

An assigned undergraduate student will contact you directly to arrange appointments, the typical waiting time ranges from 1 to 12 months.

2. Dental Screening, Treatment Planning and Discharge

a. Things to bring:

For your dental screening appointment, you are required to bring the following:

  • NRIC, Permanent Resident or Non-Resident Identity Card
  • Referral letter from dental polyclinic (preferred)
  • Relevant medical records (if any)

b. Dental Screening:

During dental screening appointment, the assigned undergraduate student will seek your/parent’s consent and review your medical history with a dental examination. The assessment determines the type of treatment you might require and your sustainability to be under the Undergraduate Dental Treatment Programme.

c. Treatment Planning:

Between the first and third visit, the student will:

  • present a diagnosis and discuss treatment options with you
  • propose a treatment plan
  • inform you on the treatment cost involved

You may accept or decline the recommended treatment plan at this time. All assigned undergraduate student’s procedures are supervised by licensed dental surgeons.

d. Discharge:

Upon completion of the treatment plan, you will be discharged by the assigned undergraduate student from the Undergraduate Dental Treatment Program. If you have any other dental needs, please register again to be on the waiting list and we will assign another undergraduate student to you.

 

Once treatment begins, the complete course of care usually spans 6 to 24 months, with a minimum of two visits per month. Each appointment typically lasts between 2 to 4 hours.

In cases where recommended treatment/procedures are beyond the undergraduate students’ learning scope, you may be referred to postgraduate (PG) students in NUCOHS and the prevailing PG treatment fees will apply.
If you would like to receive government subsidies at the NUCOHS, you would need to obtain a referral letter from a Polyclinic before making an appointment with the PG Clinic.

Dental Screening

An assigned student with a teacher will obtain your consent (if below 18 years old, your parent’s consent) to take your medical history, perform dental examination and assess your suitability for the Undergraduate Dental Treatment Programme.

Things to bring:

  • NRIC, Permanent Resident or Non-Resident Identity Card
  • Referral letter from dental polyclinic (preferred)
  • Relevant medical records (if any)

Treatment Planning

Between the first and third visit, the student will:

  • present a diagnosis and discuss treatment options with you
  • propose a treatment plan
  • inform you on the estimated treatment cost involved

You may accept or decline the recommended treatment plan at this time. All assigned student’s procedures are supervised by licensed dental surgeons, with treatment duration ranging 6 to 24 months.

Please note if the recommended treatment is beyond the undergraduate students’ learning scope, you may be referred to postgraduate (PG) students at NUCOHS with prevailing PG treatment fees. To receive government subsidies, you must obtain a referral letter from a Polyclinic before booking an appointment with the PG Clinic.

Discharge

Upon completion of the treatment planned, you will be discharged from the Undergraduate Dental Treatment Program. If you have any other dental needs, please register again to be on the waiting list and we will assign another student to you.

Payment

We operate on a cashless payment system and our treatment fees are at subsidised rates (for teaching). Additional government subsidies through Community Health Assist Scheme (CHAS), Pioneer Generation, and Merdeka Generation are not applicable. Please enquire during the treatment planning phase before proceeding.

Clinic Operations

Clinic Hours:

S.M.I.L.E. Clinic operates according to the undergraduate’s clinical schedule. The assigned undergraduate student will arrange appointment with you. We are closed on weekends, public holidays and during the faculty’s term breaks.

Appointment Policy

Our S.M.I.L.E. Clinic schedule is congruent to our teaching timetable. Hence, all first appointment requests must be submitted through our Patient Recruitment and Enquiry Form.

Important Notes about Walk-ins and Urgent Care

  1. We do not accept walk-in appointments. All appointments must be arranged with the assigned undergraduate student or our clinical coordinator.

  2. We do not provide urgent care services. For urgent dental care needs, you may consider visiting your nearest dental polyclinics, private dental clinics, or NUCOHS Dental Centre (Tel: 6716 2233). 

Clinic Operations

Appointment Policy

Our S.M.I.L.E. Clinic schedule is congruent to our teaching timetable. Hence, all first appointment requests must be submitted through our Patient Recruitment and Enquiry Form.

Important Notes about Walk-ins and Urgent Care
  1. We do not accept walk-in appointments. All appointments must be arranged with the assigned undergraduate student or our clinical coordinator.
  2. We do not provide urgent care services. For urgent dental care needs, you may consider visiting your nearest dental polyclinics, private dental clinics, or NUCOHS Dental Centre (Tel: 6716 2233).

Treatment Information

Payment Information
  • Treatment rendered by undergraduate, post-graduate students or dental officers are priced differently. Please enquire before proceeding.

  • As our treatment fees are at subsidised rates (for teaching), additional government subsidies through Community Health Assist Scheme (CHAS), Pioneer Generation, and Merdeka Generation are not applicable.

  • S.M.I.L.E. Clinic operates on a cashless payment system, accepting credit/debit cards, NETS, and payments through NUHS and HealthHub apps. No instalment plans are available.
X-rays
  • X-ray record request: If you need copies of your X-rays, you can submit a request via the NUHS App. Please note that a request fee will be charged. To view a step-by-step guide, click here.
  • X-rays during pregnancy: When dental X-rays are necessary, they can be performed safely during pregnancy with proper precautions in place. Our safety protocol includes:
    1. Inform your assigned undergraduate student and dentist supervisor about your pregnancy during your visit.
    2. The supervising dentist will carefully evaluate the necessity of any X-rays during pregnancy, and may decide to postpone the X-ray if it is not urgent.
    3. If an X-ray is required,
      • We use protective lead aprons to shield your abdomen and minimise radiation exposure.

      • Alternatively, you may explore with the supervising dentist on alternative diagnostic methods which do not involve radiation.

      • When possible, we prefer to schedule routine X-rays after your first trimester, as this is a critical time for the baby’s development. However, in situations where X-rays are necessary, we will take additional precautions to ensure your safety while addressing your dental needs.

Clinic Location:

9 Lower Kent Ridge Road, Levels 7 and 8

National University Centre for Oral Health

Singapore 119085

By appointment only

For urgent dental care needs, please contact NUCOHS Dental Centre (Tel: 6716 2233).

Clinic Hours:

Closed on weekends, public holidays
and the faculty’s term breaks.

Getting Here

The NUS campus is serviced by an Internal Shuttle Bus (ISB) service that plies the entire campus. More information on their specific routes and timings can be found at all NUS bus stops and on the NUS website here

1

Use the Bus Service: 95
Alight at Kent Ridge Stn Exit A/NUH
Proceed down the slope

2

Cross the zebra crossing

3

Walk straight

4

Take the zebra crossing on your right

5

NUCOHS on your right

6

Head to Lobby H

7

Main entrance of the NUCOHS building

8

NUS Dentistry occupies floors 7-11

1

Use the Circle Line (CC) Service
Alight at Kent Ridge MRT station and walk towards the NUH Main Building at Exit A

Walk straight towards NUH Main Building

2

Turn left towards NUH Main Building

3

Take stairs on the left and walk past the taxi stand

4

Keep walking straight

5

Walks towards the sheltered pathway

6

Take the zebra crossing on the left

7

Walk straight

8

Take the zebra crossing on your right

9

NUCOHS on your right

10

Head to Lobby H

11

Main entrance to NUCOHS building

12

NUS Dentistry occupies floors 7-11

Carpark available at Lobby H of the NUS Dentistry Building